Packaging, filling, food processing equipment. Production, packaging, packaging. St. Petersburg.
for the production of equipment with an area of 20 thousand square meters, which employs more than 500 people, and a factory for flexographic printing on film, on which the most modern equipment of European production is installed today. A network of service centers operates throughout Russia, the CIS countries and the Baltic states. This allows the company to comprehensively solve the problems of our customers and to be a leader in the packaging industry in Russia.
Every 4th packaging machine manufactured in Russia was produced at the Russian Meal Factory. The number of manufactured equipment allows us to reduce production costs, the price of components, and, consequently, the cost of production. Therefore, our customers receive equipment of the European level at Russian prices .
Our equipment is reliable, easy and convenient to operate, and also does not require complicated maintenance. All machines are certified and approved for use. The high quality of the equipment manufactured is marked by diplomas, medals of international and national exhibitions. Product reliability is guaranteed by the existing quality control system at the enterprise.
The company “Russian Meal” has developed, implemented and is constantly improving a quality management system that allows, by implementing a systematic approach, effectively manage production processes. The compliance of the Russian Trapeza company’s functioning quality management system with the requirements of international and national standards is confirmed by ISO 9001: 2008 certificates.
The priority task of our company is to provide consumers with reliable and trouble-free equipment. To accomplish this task, our company has developed, implemented and operates a quality control system.
This system operates at all stages: from the development of technical specifications at the conclusion of contracts to the launch of equipment and its service and maintenance. The most important component of this system is control at all stages of machine production, control of materials and components.
The entire cycle of equipment development and production is carried out at our factory in St. Petersburg, which allows us to fully control the quality of the machines produced. Commissioning of equipment by specialists of the company is carried out with the training of customer service personnel. Service and technical maintenance and constant monitoring of the equipment during operation allow you to quickly respond to customer comments and suggestions, timely modernize machines in order to improve the supply of raw materials and materials, introduce methods for dispensing complex products, increase productivity, and increase reliability.
The largest network of service centers of the Russian Meal in Russia works for the customer throughout the entire life cycle of the equipment supplied. Our experts carry out commissioning and installation work, ensuring the commissioning of equipment, carry out warranty and post-warranty maintenance, which include consultations, diagnostics and equipment repair, timely replacement of faulty parts.
The equipment that we manufacture is designed for round-the-clock operation. If malfunctions, breakdowns and deviations occur, it is necessary to correct the situation in a matter of hours. Our company has implemented and is effectively operating a system for the delivery of spare parts by express mail to anywhere in Russia and the CIS countries.
The advantage and advantageous difference of our customer service from others lies in the system of replacement of spare parts. If you are a client of any other European company and you have something out of order, then you must send the defective part to the manufacturer for examination. After that, a new part will be sent to you under warranty or an invoice will be issued. All the time, until the cause of the failure is clarified, the machine is idle. We first send the part and only after that do the rest of the formalities. To reduce downtime to a minimum is the task we are working on continuously. The successful operation of such a system, which we call “hot swapping”, is possible only with the uninterrupted, systematic work of service and technical centers.
We have created a system of complex problem solving, containing the latest in technical marketing, after-sales service, we successfully solve all current technical issues, regardless of their complexity.
